Innovation breeds success

New structures, new thought processes, new products: To continue to support you as a qualified partner for intelligent elevator and escalator solutions, we have reallocated tasks, areas of remit and responsibility.

Decentralized structures
Local presence combined with the strengths of a world-wide group:
This is how we will achieve a strong and successful future.

A new decentralized structure allows the ThyssenKrupp Aufzüge Group to satisfy market and customer demands. Local branches provide wide coverage: We are able to reach all of our current 20,000 customers within an hour’s drive. The local offices are as autonomous as the Group’s two production sites, ThyssenKrupp Aufzugswerke in Neuhausen near Stuttgart and ThyssenKrupp Fahrtreppen in Hamburg.

Innovative products
From individual components right through to the complete solution, we offer you a wide, top quality product range. Our new developments such as TWIN, an elevator system involving two cars traveling on top of each other and separately in the same shaft, Evolution®, the elevator without machine room traveling at speeds of up to 2.0 m/s, smartstep, the world’s first escalator step in colored micro fibreglass and Teleservice, the 24-hour emergency telephone service and monitoring system for elevators, escalators and building services enable us to provide future-facing solutions to meet tomorrow’s market requirements.

Competent services
We work in close partnerships to find the best possible solution for your application. A wide range of services from just one source spanning project management through to reliable after-sales service enable you to be cost-efficient, avoid secondary costs and therefore guarantee you long-term profitability and sustained value of all systems.

Total customer focus
We are available around the clock.
You will find competent answers to all your questions at any time of day, through the Internet, by telephone, fax or email or in our regional offices at the new ThyssenKrupp Aufzüge Group Germany.